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SHIPPING & RETURNS

Shipping Policy

I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!

 

I'm the second paragraph in your shipping policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Return & Exchange Policy

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

POLICY NOTE: TIMELINES

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Please be aware, we are not like other companies.

 

We do not order our parts from a wholesaler or magazine and then bolt and screw the parts together.

 

We machine, build, and test all of our torches by hand.  

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We strive to ship orders as quick as possible, however due to the state of affairs in the world today, delays and availability of some materials due to worldwide logistic issues, some torches may be delayed.

 

Above all however, we value our relationship with our customers,

therefore we welcome your call or email to inquire about the status of your product at any time.

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Warranty:

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All torches come with a one year warranty against factory defects.

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This does NOT include damage from improper usage, misuse, or neglect of maintenance of products.

CONTACT INFORMATION

Glass Torch Technologies, can be reached by phone, fax, or email.

If you would like to reach us by email, please click on the link below:

gtt@glasstorchtech.com

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When you click on the link, it should take you to your default email program.

If you would like to use an alternate email service, please copy the email address above and paste into your preferred email account.

 

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Glass Torch Technologies, Inc.

55 N. Main St.

Tioga, Pennsylvania 16946

(570) 835-9777 Phone

(570) 835-9779 Fax

gtt@glasstorchtech.com

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